Health Information

Patient Rights

Right to Information (RTI)

You have every right to receive information and other details like the name and qualification of your treating doctor / staff, your state of health and possibilities to overcome, complications and prevention, current treatment plan or change in it, use of medications, maintenance of diet and nutrition, approximate cost of treatment / procedure, extra cost implications in case of any change in it and also address any other concern that you may have regarding your illness / disease. You have the right to know all your treatment options and also participate in decisions related to your treatment and change the treating doctor if required.

Right to Consent

You have the right to give or withhold your consent for any treatment / procedure you opted for. You have the right to seek second medical opinion with other doctors / health professionals / relatives before giving your consent. You also have the choice of giving consent for treatment under clinical research / trail. But, once given consent / signed clearly, there is no point of withdrawing it back or discarding it in any means. You will be informed by your doctor / staff about the complications in treatment / procedure and also chances to overcome it. All the patient / treatment related data if once entered electronically, there is no point of deleting it.

Right to Privacy

You have the right to receive complete privacy during consultation, examination, treatment and other procedures. Your healthcare related / personal information will be secured electronically and in paper also. But, these information may only be disclosed with your permission except when required legally or asked by law.

Right to Respect

You have the right to receive appropriate treatment / equal respect regardless of race, culture, religion, age, gender or any physical ability. You will not be subjected to any kind of discriminatory abuse or neglect.

Right to Quality Care

You will receive all the medical care in accordance will reasonably expected professional standards of care as laid by the government or any other equal bodies. We try to provide excellent and professionalized health care in every aspect. You can share your ideas which may help us in even laying still good quality standards.

Uses and disclosure of personal health information

Your personal health information is used and disclosed to treat and care for you and to:

• Provide patient- and family-centred care
• Support provision of continuing care following discharge or transfer to another care facility
• Conduct patient safety and quality improvement activities including satisfaction surveys
• Meet legal requirements and as permitted by law
• Fundraise for facilities, equipment and programs
• Obtain payment where necessary